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First American is One the Most Widely Accepted Flood Determinations in the Industry

Industry leadership
For over 20 years, the lending community has relied on First American for industry-leading products and services for flood risk management. First American has played a key role in designing mortgage servicing protocols, flood zone determination processes and flood risk assessment tools. We have set the standard for making flood determining and continue to incorporate innovative technologies to enhance both accuracy and response time for our customers.

Customer focus
Every client, large or small, also benefits from our team of flood experts for full support. With industry knowledge, servicing know-how, regulatory expertise and customer focus, our professionals function as an extension of the client's own operation. Our team addresses any issues promptly and knowledgeably, and sees it through to resolution as quickly as possible. house1

Investor acceptance
Preferred by more lenders and servicers nationwide, our flood products continue to lead the industry. For example, 14 of the nation's top 20 loan servicers either require or accept life-of-loan coverage from First American.

Let us help you keep your loans compliant, your assets secure and your investors satisfied.

Origination

First American has developed advanced, geospatial technologies and compiled a comprehensive database of flood information in order to provide quick, accurate flood determinations. The majority of determinations are returned immediately. If manual research is required, the order is returned in 24 hours or less. As the leading provider of flood determinations for lending institutions and for insurers, First American is recognized for quick service as well as precision.

First American has built technologies to simplify the ordering process. Our online FloodCert® application is an ordering and delivering system that provides a simple connectivity and account management solution. In addition, First American offers XML and LOS interface solutions as well as third-party vendor portal capability among other connectivity solutions. For more information on our technology, click here.

In the case of a dispute on a flood determination, First American offers a team of nationally certified floodplain managers to review the flood zone status for accuracy. Our compliance experts can also provide exhibits to help lenders and their borrowers understand a flood determination. Visit our compliance page for more information.

Learn more about First American's origination products and services.

Servicing

First American ensures the integrity of lenders' portfolios through our life-of-loan and portfolio services. We have dedicated teams to maintain your portfolio and ensure flood determinations remain current with FEMA map revisions.

Life-of-Loan
Our fully transferable life-of-loan product assures you of current, reliable flood data over the life of the mortgage. As the industry's most widely recognized product of its kind, our life-of-loan services ensure compliance if you hold your loans, and enhance marketability should you decide to sell your portfolio.

Portfolio Services
First American's portfolio services professionals have an in-depth understanding of loan servicing processes and platforms. Our team oversees the automated loading of flood information into a client's system and ensures the ongoing integrity of the loan data. First American monitors your portfolio and maintains portfolio compliance through the following services:

Transfer of service and changes in loan status notifications
Payoffs and cancellations of loans
Portfolio audits and updates
Conversion of flood zone determinations to First American's life of loan determinations

All of these services can be customized to fit specific business requirements and monitoring needs.

Credit Unions

Whether you're processing a first home loan or a second refinance, our complete line of origination products keeps the process moving smoothly for both you and your members. We'll help you meet the twofold goal of compliance with federal flood regulations and mitigation of your flood risk.

First American has developed advanced, geospatial technologies and compiled a comprehensive database of flood information in order to provide quick, accurate flood determinations. The majority of determinations are returned immediately. If a manual determination is required, the order is returned in 24 hours or less. As the leading provider of flood certifications for lenders, First American is recognized for quick service as well as precision.

In addition, First American has built technologies to simplify the ordering process. Our online FloodCert application is an ordering and delivering system that provides a simple connectivity and account management solution. In addition, First American offers XML and LOS interface solutions as well as third-party vendor portal capability and other connectivity solutions. For more information, visit our technology page.

In the case of a dispute on a flood determination, First American offers a team of nationally certified floodplain managers to review the flood zone status for accuracy. Our compliance experts can also provide exhibits to help credit unions and their members understand a flood determination. Visit our compliance page for more information.

By using First American at origination credit unions can avoid paying conversion fees for flood when selling their loans. Since First American is one of the most widely accepted flood determinations by servicers, you have the peace of mind of knowing you won't potentially incur additional costs.

Learn more about First American's origination products and services.

Last Updated on Friday, 25 September 2009 09:54