Dedicated Customer Support

Your Account Management team is your dedicated support team throughout the life of your account with First American. During your account setup, we request in depth information on your current business practices in order to fully understand how we can best serve you. We want to ensure that you receive the service you need and expect. Our Account Management professionals can also provide you and your staff training on flood regulations, compliance, and the basics as a new First American client.
Since our account managers work in regional teams, you can be assured that an account manager is knowledgeable in your business and will always be available to provide assistance. Our staff is available 7:00 a.m. to 6:00 p.m. Central time at (800) 447-1772.

Account Managers
Below is a list of our Account Managers. You can reach them by dialing 800-447-1772 and entering the extension listed next to the region.

Northeast: x3124
Southeast: x3338
Central: x3136
West: x3988
Resellers & Portals: x3724