First American Provides Exceptional Customer Service

Every client, large or small, receives full support from our team of flood experts. With industry knowledge, servicing know-how, regulatory expertise and customer focus, our professionals function as an extension of your own operation. From the moment we receive a call, our team will work to exceed your expectation by addressing the issue promptly and knowledgeably, and by seeing it through to resolution as quickly as possible. Often, the initial client service representative that answers your call can resolve the issue due to training and continuing education in map analysis, customer service, compliance, and other cross training programs. Client service representatives are available 7 a.m.-7 p.m. Central time, Monday through Friday. Contact our Client Services team via This e-mail address is being protected from spambots. You need JavaScript enabled to view it or call (800) 447-1772, option 2.

For any technical difficulties, we have a technical support team that is ready to provide quick and courteous assistance, Monday through Friday, 7:00 a.m. to 7:00 p.m. Central time. Call (800) 447-1772 to receive technical support.