CoreLogic Experts Know Flood

Let our knowledgeable team of servicing specialists and compliance experts help you adhere to federal regulations and assist you with borrower disputes. Each of our compliance advisors and dispute resolution specialists has earned national certification as a floodplain manager, guaranteeing experience and expertise in flood risk management. From assisting you through a regulatory audit, to helping your borrower work with FEMA through the flood map amendment process, to working with community officials to address technical floodplain issues, we're a complete resource for you. Our compliance and dispute resolution specialists are available 7:00 a.m. to 7:00 p.m. Central time, Monday through Friday, at 800-447-1772.

If you disagree with the results of a determination

We will recheck our work for you anytime should you encounter conflicting information or for other reasons. You can start the "dispute" process either from this web site (you'll need to have an account with us) or by calling our Client Services Department. Once the dispute is initiated, our team will pull together the relevant resources, and our dispute resolution specialist will recheck each aspect of the determination for accuracy and contact you with the results. If you or your borrower has questions about the LOMA application process, we'd be happy to help. You can download the LOMA kit directly from FEMA's web site.

We also created the CoreLogic Flood Compliance Kit to assist you with the process of what to do when you or your borrower disagree with a determination. This kit provides detailed information about the steps to take to dispute a determination, how to apply for a Letter of Map Amendment or Lender Determination Review through FEMA, and other helpful reference and contact information.